Your custom order is lovingly made within 3 weeks before it’s shipped out—because good things take time. You will receive a notification once your item has shipped.

Yes! For custom orders, you can specify design placement in the notes section at checkout. If you don’t leave a note, we will use our best judgment to position your icons in the most flattering way.

Absolutely! If you are ordering for events like bachelorette parties or need larger quantities, we offer bulk discounts. Please reach out through our Bulk Orders page for more information.

Yes, you can select multiple quantities of the same design during the customization process. Just use the + buttons to adjust the number of icons.

We offer standard shipping with UPS.

Due to the personalized nature of our products, we do not accept returns or exchanges on custom items. However, if there is an issue with your order, please contact us, and we will do our best to assist you.

We offer a wide variety of thread colors for customization. You can view the full palette of options during the customization process.

If you have a specific design in mind that isn’t currently available on our site, or if you'd like to further customize your order, we’d love to hear from you! Please reach out through our Contact page, and we’ll work with you to bring your vision to life.

You can explore our full collection of embroidery designs in our Design Catalog. We are constantly adding new designs, so be sure to check back often for the latest options to personalize your items.